Meta Ray-Ban Collaborative Smart Glasses Face Class Action Lawsuit in US, Accused of "Outsourced Moderators Can View User Private Content"

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Tech Home, March 16 — Meta recently faced a class-action lawsuit in the United States, accusing the company’s Ray-Ban smart glasses of privacy issues. The lawsuit claims that Meta sends users’ private videos to an outsourcing company in Kenya, where manual reviewers annotate the data to train the company’s AI models.

According to an anonymous source from the outsourcing company, they have seen a large amount of content involving private lives, including sexual activities, financial information processing, and various private scenes occurring within family environments.

In response, tech media TechCrunch contacted Meta. Meta did not directly comment on the lawsuit itself, but company spokesperson Christopher Sgro stated that Meta’s Ray-Ban smart glasses are designed to help users obtain information about their surroundings through AI. Unless users actively choose to share their captured content with Meta or others, this media data is stored on the user’s device.

Sgro also mentioned that when users opt to send content to Meta AI, the company sometimes uses outsourced personnel to review the data to improve user experience. This practice is common in the industry. At the same time, Meta takes measures to filter data to protect user privacy and tries to prevent reviewers from seeing personally identifiable information.

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