Salesforce transforms Slackbot into the ultimate work assistant with 30 new AI features

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Salesforce has introduced a major update to Slackbot, integrating 30 new AI features to transform it into a comprehensive work assistant. This update positions Slackbot as the primary interface for enterprise work, capable of orchestrating complex workflows, managing customer relationships, and providing real-time assistance across the desktop. The new features include “reusable AI skills” and enhanced connectivity through the Model Context Protocol, enabling Slackbot to act proactively and streamline tasks, even for small businesses lacking dedicated sales departments.

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