Many people think that doing business requires being "kind," but the reality is that successful businesspeople often have a ruthless mindset—not because it's evil, but because it's a necessary foundation for survival. Without a tough mentality, your principles won't hold firm. Being ruthless in business means zero tolerance for losses, decisive action to cut losses, and decisively keeping your distance from ineffective relationships. Soft-hearted people cannot succeed in business because they're constantly compromising, hesitating, and worrying about others' feelings. True businesspeople under